Effective date: 28 July 2026

Who We Are

Situs ini dioperasikan oleh PT Fatih Talenta Indonesia. Kebijakan ini menjelaskan cara kami menangani informasi yang diterima melalui situs, komunikasi langsung, konsultasi, permintaan penawaran, dan unduhan dokumen.

Information We Collect

Identity and business information such as your name, company, position, city, and industry.
Contact information such as email address, telephone number, and WhatsApp number.
Project information such as product interest, installation environment, dimensions, budget range, target date, drawings, BOQ, layouts, and site photographs.
Technical information normally provided by browsers and hosting services, such as IP address, device type, requested pages, timestamps, and security logs.
Consent preferences for privacy, email marketing, and WhatsApp marketing, where those options are offered.

How We Use Information

Respond to inquiries and provide product, technical, and project consultation.
Prepare quotations, recommendations, surveys, project plans, and support responses.
Deliver requested catalogs, company profiles, portfolios, and technical documents.
Maintain website security, diagnose technical problems, and prevent misuse.
Send optional marketing communication only where the relevant consent has been provided.
Meet applicable accounting, legal, contractual, and record-keeping obligations.

Privacy consent is separate from optional email and WhatsApp marketing consent. You may withdraw optional marketing consent at any time by contacting us. Withdrawal does not affect processing already performed for a quotation, consultation, contract, or legal obligation.

We do not sell personal information. Information may be shared with authorized personnel and service providers that support hosting, storage, communications, security, project delivery, and professional advice. We limit access to what is reasonably required for the relevant purpose.

Storage and Retention

Information is retained only for as long as reasonably necessary for consultation, quotation, project delivery, support, security, legal, and business record purposes. Retention periods may differ according to the type of record and applicable obligations.

Security

We use administrative and technical safeguards intended to protect information from unauthorized access, alteration, disclosure, or loss. No internet transmission or storage method can be guaranteed to be completely secure.

Your Choices

You may request access, correction, deletion, or clarification regarding personal information we control, subject to identity verification and applicable retention obligations. Requests can be sent to fatihtalenta.ind@gmail.com.

Contact

PT Fatih Talenta Indonesia, Jl. Bangun Cipta Raya A16, Kelapa Gading, Jakarta Utara 14250. Email: fatihtalenta.ind@gmail.com. WhatsApp: 08998268188.

Privacy Policy